FAQ
What are your hours?
We’re available from 8 a.m. to 5:30 p.m. CT, Monday through Friday.
Do you offer a free consult?
Yes, we do offer a complimentary consult.
Do you take walk-ins?
All of our services require an appointment.
Are you accepting new clients?
Absolutely! If you would like to learn more and explore ways that we might be able to organize and streamline your bookkeeping, please call us at (402) 598-0444 or email us at Vicki@bookkeepingsvs.com.
How do I get started working with you?
If you’re ready to get started, call us at (402) 598-0444 or email us at Vicki@bookkeepingsvs.com so we can discuss what your needs are.
Do you provide customer service by phone, email, or both?
We are available to answer any of your questions by phone and email. Feel free to contact us at (402) 598-0444 or at Vicki@bookkeepingsvs.com.
What do you specialize in?
We’re professional bookkeepers that specialize in providing world-class bookkeeping and payroll services to small businesses and new start-up companies.
What is your price range for monthly bookkeeping?
The price range varies based on what your unique needs are. We put together a customized package to fit exactly what you are looking for in a bookkeeper.
Do you know QuickBooks?
Yes. We’re certified in QuickBooks Online and QuickBooks Desktop. Knowing QuickBooks is our business!
Do you know NetSuite?
Unfortunately, no.
What documents do I need to provide you with?
For a review or proposal, we would need a couple of months of bank statements and credit card statements. When we get started, we’ll also provide you with an additional list of documents we’ll need.
How can I send you documents?
You can send us your documents through email or we can set up a shared Dropbox where you can upload your documents.
Do you take credit cards?
No, we do not take credit card payments. We do, however, accept ACH payments from your bank account.
When do you expect payment?
Payment is expected on the 15th of each month.
How is your service different from others in your field?
We’ve been providing professional bookkeeping services for over 25 years and have been referred by many present and past clients. We’re incredibly familiar with the needs of small businesses and our services are very cost-effective.
What happens if I am not satisfied with your service?
If you are unsatisfied with our work and services, please give us a 30 day notice to discontinue work.
What if I don’t know what I need?
Don’t worry! We’ll figure out your needs together and move forward with a bookkeeping package.
What return on investment should I expect for my investment in your services?
By investing in our services, you will have a better feel for where your company is financially and how to grow your business. With us by your side, you’ll get more time to dedicate to growing your business because you won’t need to worry about “the bookkeeping”.